Stabilize and save care instructions
Seek appropriate care and follow the instructions you receive. Keep discharge papers, referrals, prescription information, work restrictions, and the names of treating facilities together.
- Care instructions and appointment details
- Names of providers and facilities
- Receipts and insurance explanations
- Written work or activity restrictions
Write a facts-only incident note
Record the date, approximate time, location, people involved, witnesses, report numbers, and where photos or video are stored. Mark uncertain details as uncertain.
- Incident date, time, and location
- Names and contact details
- Police, workplace, property, or incident report number
- Where original photos, messages, and video are saved
Open a contact log
Start one chronological log for calls, emails, letters, portals, and document requests.
- Caller or sender and organization
- Claim or reference number
- Request and response
- Documents sent and delivery method
Avoid irreversible decisions under pressure
A release, broad authorization, or final payment may have consequences that depend on its wording and local law. If the effect is unclear, ask a locally licensed lawyer before signing or accepting it.